• Find Us

    160 London road, Greater London, IG11 8BB
  • Opening Hours

    Mon-Fri: 9:00 am - 6:00 pm
  • Call Us

    020 3409 0891
  • Mail Us

    info@aigacademy.co.uk

Frequently Asked Questions

Frequently Asked Questions

Are the courses accredited?

All our courses are accredited by the relevant regulatory bodies. HSA, SMSTS, SMSTS- R, SSSTS and SSSTS-R and all accredited by CITB.

Are there any perquisites to attend these courses?

For SMSTS, SSSTS and HSA there are no prerequisites. For the refresher courses, you need to ensure you have a valid certificate.

What are the hours for the courses?

Courses normally start in the morning at 9am and finish at 5pm.

Can I get a call back to discuss the course?

Yes, if you fill in the form on the home page you will receive a call from one of our staff members. Alternatively, you can call or email us.

What are your opening hours?

We open from 9am to 5pm, Monday to Friday. On Saturday you can contact us between 10am and 4pm. On Sunday you can call us from 11am to 3pm.

Can I visit and speak to you before booking the course?

Of course you may visit us. You can call us and book an appointment or simply walk in.

When can I cancel the course?

You can cancel the course 2 working days before the course starts. Please speak to a member of staff if you wish to cancel.

If I cancel, do I get my money back?

Yes, If you call 2 working days before the course starts then you get a full refund.